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Last updated ：21 October 2026
These Terms of Service ("Terms") govern your use of aromalandglobal.com (the "Website") and any purchase you make from Aroma Land Global, a brand operated by AROMA LAND MARKETING SDN BHD (Company No. 201201037589 (1022071-A)), with its address at No. 3, Jalan 4/93, Taman Miharja Off Jalan Cheras, 55200 Kuala Lumpur, Malaysia ("we", "us", "our").
By accessing the Website, creating an account or placing an order, you confirm that you have read, understood and agreed to these Terms, our Shipping Policy, our Returns, Exchanges & Refunds Policy and our Privacy Policy. If you do not agree, please do not use the Website.
You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order. By ordering, you confirm that the information you provide is accurate and complete.
You are responsible for keeping your login details confidential and for all activity under your account.
Please notify us immediately if you suspect unauthorised use of your account.
We may suspend or close accounts that provide false information or breach these Terms.
We sell beauty, skincare and wellness products. We make every effort to display product descriptions, ingredients, images and colours accurately, but we cannot guarantee that your screen display or all information is completely error-free.
Product information on the Website is for general reference only and is not medical advice. Our products are not intended to diagnose, treat, cure any disease.
Results vary from person to person. Please read the label and ingredient list before use. If you have sensitive skin, allergies, are pregnant or nursing, have a medical condition or are taking medication, please do a patch test and/or consult a healthcare professional before use. Stop use immediately if irritation occurs.
Products are subject to availability. We may limit quantities or discontinue products at any time.
All prices are shown in Malaysian Ringgit (MYR). We are not currently registered for Sales and Service Tax (SST), so no SST is charged. Delivery fees are shown at checkout.
We accept the payment methods displayed at checkout, currently credit/debit cards and Touch 'n Go eWallet. Payments are processed by third-party payment providers; we do not store your full card details.
We reserve the right to correct pricing or description errors and to cancel any affected order. If we cancel an order after payment, we will refund you in full.
Placing an order is an offer to buy. A contract is formed only when we send an order/shipping confirmation.
We may decline or cancel an order for reasons including stock unavailability, suspected fraud, pricing errors or inability to deliver to your address.
To cancel an order, please contact us as soon as possible. Orders that have been packed or shipped can no longer be cancelled (see our Returns, Exchanges & Refunds Policy).
Promotions, discount codes and vouchers are subject to their specific terms, cannot be exchanged for cash, and may be withdrawn at any time. Free delivery applies to orders delivered within Malaysia where the final order amount (after discounts and vouchers, excluding delivery fees) is RM600 or more, as described in our Shipping Policy.
Delivery, exchanges and refunds are governed by our Shipping Policy and Returns, Exchanges & Refunds Policy, which form part of these Terms. Please note that we offer exchanges (not refunds) for items that arrive damaged, defective, incorrect or expired and are reported within 48 hours of delivery.
All content on the Website, including logos, text, graphics, images, product photos and design, is owned by or licensed to us and is protected by copyright and trademark laws. You may not copy, reproduce, distribute or use any content for commercial purposes without our prior written consent.
You agree not to: (a) use the Website for any unlawful purpose; (b) attempt to gain unauthorised access to our systems; (c) introduce viruses or harmful code; (d) scrape or harvest data without permission; (e) resell products purchased from us on a commercial scale without our written approval; or (f) post false, defamatory or infringing content.
If you submit reviews, comments or other content, you grant us a non-exclusive, royalty-free licence to use, display and reproduce it on the Website and our marketing channels. You confirm that your content is truthful, does not infringe any third-party rights, and is not unlawful or offensive. We may remove content at our discretion.
The Website and its content are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from your use of the Website or products, and our total liability for any claim shall not exceed the amount you paid for the relevant order.
Nothing in these Terms excludes or limits any rights you have under the Consumer Protection Act 1999 or other mandatory laws of Malaysia, or liability that cannot be excluded by law.
The Website may contain links to third-party websites or services (e.g. courier tracking, payment gateways). We do not control and are not responsible for their content or practices.
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, strikes, government actions, courier disruptions or system failures.
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the Website after changes means you accept the revised Terms. Orders already placed are governed by the Terms in force at the time of ordering.
AROMA LAND MARKETING SDN BHD Company No. 201201037589 (1022071-A) No. 3, Jalan 4/93, Taman Miharja Off Jalan Cheras, 55200 Kuala Lumpur, Malaysia
Email: [[email protected]]
Tel/WhatsApp: [+60 XX-XXXX XXXX]
Business hours: Monday–Friday, 9:30am–6:30pm (GMT+8)
